Spay and Neuter Program Client Services Representative

  • PETA
  • Ashland, VA
  • May 06, 2022
Full time Activism-Advocacy Animal Care

Job Description

Position Objectives:

To provide excellent customer service to our clients, to promote the humane care and treatment of animals, and to provide support to the Clinic Practice Manager and clinic staff

 

Primary Responsibilities and Duties:

  • Promote the humane care and treatment of animals
  • Conduct follow up calls within 24 hours post surgery
  • Assist with the day-to-day operations of the low cost spay and neuter program
  • Perform surgery check-ins and prepare daily reports in accordance with program procedures
  • Enter medical records into Clinic HQ
  • Provide support to the clinic, including patient discharge duties
  • Assist clinic staff with cleaning and stocking
  • Perform any other duties assigned by the supervisor

 

Qualifications:

  • High school diploma or equivalent
  • Previous experience in a customer service focused role
  • Demonstrated ability to deal with a variety of people in a professional manner
  • Demonstrated animal-handling skills
  • Proven ability to handle confidential information
  • Excellent organizational skills and attention to detail
  • Willingness and ability to maintain a flexible work schedule
  • Ability to lift patients, equipment, and supplies weighing up to 50 lbs. on a regular basis
  • Ability to stand, stoop, walk, and bend for many hours during the day
  • This position requires proof of the COVID-19 full vaccination
  • Commitment to the objectives of the organization

Area of Focus

Animal Rights

Veg Type

Veg Friendly

Job Level

Administrative

Remote Position?

No